Have you ever had smooth procurement of a product or service followed by a disastrous implementation? Suddenly, you’re spending more money, spending more time, and executing more change orders all while answering tough “how did we get here” questions. If you’ve been there and done that (and don’t want to go back), then join this panel’s “hard knocks” session focused on optimizing your procurement processes that lead to smoother implementations.  Walk away with tips on how to obtain an implementation vendor's commitment to perform prior to contract execution, gain support from the business to make implementation planning a focus of the procurement process and how to avoid post contract change orders and vendor disputes.