Webinar Details
From Automation To Autonomy: Choosing, Governing And Scaling Procurement AI
Almost every procurement team has AI running somewhere. Very few have managed to scale it.
Most organizations have landed in the same place: automated workflows with a human checking every output. That is real progress, and it is where the majority stall. Scaling is not a matter of adding more agents. It is a different problem with a different answer.
This session is a candid conversation for teams ready to move past that plateau. Our panel discusses why individual task-specific agents rarely scale, and why what scales is a governed workflow rather than a standalone agent.
From there, the discussion turns practical. The panel shares a six-part test they use to decide where AI should be deployed first, separating a use case that will scale from one that stalls after the pilot, and works through real examples of agentic AI running in procurement today.
The conversation closes on governing it: where a human should stay in the loop, what guardrails need to exist before an agent acts on its own, and the signals that tell you when it is safe to widen the boundaries. Plus the step most teams skip, which is what to baseline before you deploy, so results can be attributed and the next phase can actually be funded.
Learning Objectives
· Why most AI programs plateau at the same point, and what separates automation from scaled, governed autonomy
· Why a governed workflow, not an individual agent, is the unit that scales
· A six-part test for choosing where to deploy AI first, and why the highest-value problem is usually the wrong place to start
· How to govern autonomy in stages, including where human judgment should stay by design
· How to build the business case, and what to baseline before you deploy so results can actually be attributed
Member Price: $0.00
SPONSOR WEBINAR
Date
Sep 17, 2026
Time
12 PM - 1 PM ET
Location
Additional Information
Presenters
Director of Product Management at Zycus, driving AI-first product strategy and execution across the portfolio. With 15+ years building enterprise AI products, he focuses on translating complex technology into scalable, high-impact outcomes - partnering closely with engineering, design, and go-to-market teams to deliver measurable value.
Teresa O’Brien is a procurement and supply chain executive, thought leader, and transformation expert with more than 25 years of experience helping organizations modernize procurement, build high-performing teams, and translate complex business challenges into practical solutions.
Teresa currently serves as Subject Matter Expert at the Institute for Supply Management (ISM), where she contributes to thought leadership, education, and solutions for the global procurement and supply management community. Her work focuses on emerging trends shaping the profession, including artificial intelligence, procurement technology, Source-to-Pay transformation, strategic sourcing, organizational effectiveness, and the evolving capabilities required of procurement leaders.
Prior to joining ISM, Teresa spent more than a decade at Intuitive Surgical, where she led the transformation of the company’s indirect procurement organization, including procurement technology, category and sourcing capabilities, organizational design, and process improvement. Earlier in her career, she held procurement leadership and consulting roles with organizations including Google, Yahoo!, A.H. Belo, Blockbuster, and KPMG/BearingPoint.
Throughout her career, Teresa has been passionate about the intersection of people, process, technology, and organizational change. Today, she brings together the perspectives of practitioner, executive, consultant, and advisor to help procurement and supply chain leaders navigate change and prepare for the future of the profession.
Teresa holds a Bachelor of Science in Business Administration from the University of Texas at Dallas, has completed coursework in Neuroscience for Business at MIT.
Zycus is a leading global provider of complete Source-to-Pay suite of procurement performance solutions. Our comprehensive product portfolio includes applications for both the strategic and the operational aspects of procurement - eProcurement, eInvoicing, Spend Analysis, eSourcing, Contract Management, Supplier Management and Financial Savings Management. Our spirit of innovation and our passion to help procurement create greater business impact are reflected among the hundreds of procurement solution deployments that we have undertaken over the years. We are proud to have as our clients, some of the best-of-breed companies across verticals like Manufacturing, Automotives, Banking and Finance, Oil and Gas, Food Processing, Electronics, Telecommunications, Chemicals, Health and Pharma, Education and more. Find out more at www.zycus.com
Terms And Conditions
ISM Promotions: ISM promotions are applicable to registrations where other promotions and discounts have not been applied. Any promotion that contains a deliverable by ISM shall be delivered upon the conclusion of the event and verification of your attendance. ISM reserves the right to substitute any promotion with equal or lesser value.
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