Event Details
ISM-Western New York: Dinner Meeting
We’re excited to welcome Michael Caceci, founder and owner of Excellerated Performance, LLC, as our featured speaker at the October Membership Dinner Meeting — an evening dedicated to learning, connection, and inspiration.
Aligning People, Process, and Strategy to Achieve Your Goals.
Organizations face unprecedented challenges in today’s post-COVID economy. These include constrained resources, holding the line on costs while improving quality and service, disruptive technologies such as AI, ever-rising customer expectations, many of whom can take their business elsewhere, and managing a multi-generational workforce with differing views of work-life balance, just to name a few.
Leaders need proven methods to achieve their strategic goals. It’s often said that people are an organization’s greatest asset. People create and implement strategies, design processes, and deliver results. Successful leaders ensure that all employees know how their performance, when aligned to business goals and supported by effective processes, drives business results. Great leaders combine strategy and planning with process improvement to create an environment where their people can succeed at every level.
In this presentation, ideas you will be asked to consider include:
· Ensuring you have a strategy for sustained success.
· Leveraging four success factors that determine people’s performance.
· How to leverage the success factors to drive continuous improvement and process excellence.
· Helping everyone see the value of aligning goals through strategic planning and execution.
Agenda
· 5 PM - Networking & Announcements
· 6 PM - Dinner
· 7 PM - Presentation & Q&A
Location
Locust Hill Country Club
2000 Jefferson Road
Pittsford, NY14534
Member Price: $35.00
Chapter Meeting
Date
Oct 29, 2025
Time
5:30 PM - 8 PM EST
Location
Additional Information
Presenters
Michael Caceci is the founder and owner of Excellerated Performance, LLC, a consulting and professional development services firm based in Pittsford, New York.
Mike brings extensive experience to every client engagement. Areas of expertise include sales, sales management, marketing, business operations, strategic planning, leadership, and organizational change. When clients work with Mike, they gain the value of working with someone who:
· Met the challenge of leading teams in a highly competitive industry, consistently exceeding multi-million-dollar sales revenue and profit goals.
· Successfully developed and launched marketing programs for Xerox Corporation, including an industry-first total satisfaction guarantee covering high-value business services that doubled new business orders in the first 120 days after launch.
· Led project teams for two Xerox business units that applied and won both the USA’s Malcolm Baldrige National Quality Award and Canada’s National Quality Institute Award for Excellence.
· Has helped over 75 organizations in business, non-profit, and government sectors create actionable strategic plans; develop better leaders and achieve their goals.
Mike holds a BA in psychology and an MBA in marketing management. Mike is currently a Senior Lecturer of Marketing at RIT Saunders College of Business, where he teaches a range of courses, including Marketing Principles, Digital Marketing, Consumer Behavior, and Professional Selling.
Mike is a member and past board chair for the Greater Rochester Quality Council (GRQC). He currently serves as a reviewer/judge for GRQC’s Performance Excellence Awards. Mike is also a member of the Rochester Rotary, Greater Rochester Chamber of Commerce, and a past board member of the Small Business Council of Rochester.