Are you looking to elevate your approach to sourcing and managing IFM services? This insightful session, led by CASME’s Graham Crawshaw, Procurement Content Director, will explore proven strategies to drive cost efficiency, enhance governance, and optimize supplier relationships in facilities management.

Key takeaways for category managers include:

• How to build a robust IFM procurement strategy aligned with stakeholder needs and business objectives.

• Critical success factors for evaluating IFM providers, from service quality and geographic coverage to innovative cost modelling approaches.

• Practical performance management tools and KPIs to ensure suppliers deliver measurable value.

• Best practices for ongoing contract management, including lessons learned from global organizations.

This interactive session with polls and chat offers a great opportunity to benchmark with peers, gain fresh perspectives, and leave with actionable insights to strengthen your IFM category strategy.