FedEx: Redefining Sourcing and Procurement Through Training and Core Skill Development

The company, which has approximately 550,000 employees worldwide and an annual revenue of US$94 billion, offers integrated business solutions through operating companies competing collectively, operating collabo­ratively, and innovating digitally under the FedEx brand.

In 2013, the global delivery giant began a transformation of its Sourcing and Procurement function. In due time FedEx developed a world-class vision of the function, embodying seven characteristics of world-class sourcing and procurement and establishing new tools, processes, systems, and teams. Read more to learn how FedEx has capitalized on training and knowledge and how ISM is one of the tools that played a role in their transformation

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Transformation is never complete. It’s a journey for us. We need to continue to make changes and evolve as our core business evolves. For Sourcing and Procurement, ISM is one of those tools we will leverage to help us be at the forefront.”  

- Quincy McGlown  Director of Sourcing at FedEx Services

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