Inside Supply Management Magazine

January/February 2022

Lessons Learned and Corners Turned

January 01, 2022

Although humbled by the coronavirus pandemic, supply chains helped keep the U.S. and global economies afloat — and should become a ‘differentiator’ as bottlenecks ease and sourcing strategies are refined.

By Dan Zeiger

The most critical component in keeping the U.S. economy afloat during the last two years was in a sentence regularly used by Kent Brittan, a former vice president of supply management at United Technologies Corporation, during training sessions in the mid-1990s.


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