Companies Focus on Tech for End-to-End Optimization

Just in Time
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More than half (55 percent) of supply chain leaders are ramping up investments in technology and innovation this year, with 19 percent committing more than US$10 million to that effort, according to a report by MHI, a Charlotte, North Carolina-based material handling trade association, and Deloitte.
These investments aim to create a seamless end-to-end collaboration between technology and human workers, states the 2025 MHI Annual Industry Report: The Digital Supply Chain Ecosystem — Orchestrating End-to-End Solutions. Artificial intelligence (AI) adoption is a standout trend, with usage expected to surge, with 82 percent of companies surveyed planning adoption by 2029.
“New data collection technologies are enabling this shift, making it easier for employees to demonstrate their most efficient skills and identify areas where they can advance and upskill,” the report states. “More broadly, numerous emerging and maturing technologies are making it easier and more efficient for supply chain organizations to achieve (end-to-end) orchestration.”
Overall, supply chain spending declined sharply to an average of $13 million in 2024, a decrease of 50 percent compared to the previous year. However, that figure is not out of line with 2019 levels, meaning last year’s spending represented a return to typical investment patterns following a surge necessitated by COVID-19 related disruptions.
Beyond technology, economic pressures dominate survey respondents’ concerns. The top five trends impacting supply chains in 2025 are inflation (38 percent), economic uncertainty (37 percent), workforce shortages (35 percent), supply chain resilience (28 percent) and inventory challenges (25 percent).