How do I register for the conference?

You may register online for ISM World 2026. See registration options. 

What is included in the registration fee?

• Event registration to the in-person conference 
• Some meals (breakfast, lunch and heavy hors d’oeuvres and adult or non-alcoholic beverages at receptions) 
• Admission to more than 80 sessions (workshops, breakouts, tech demos and more) 
• Networking tools (event app, smart badge for sharing contact info, appointment setting and more) 
• Access to group rates at the Gaylord Rockies Resort & Convention Center (while supplies last) 

Can I make changes to my registration information?

Please contact our Member Services team to update your registration information.  

Is there a registration discount for groups or teams?

Yes, we offer a 10% registration discount for teams of 5 or more. You can purchase your registrations online and the discount will be reflected once you hit a minimum of five (5) registrations. Or, please contact  our Member Services team to register your team. Additionally, we offer a special Team Experience Package with special perks suitable for teams of 10 or more with enhanced offerings for teambuilding, goal-setting and planning. 

Is there a deadline for registration and payment?

While we will accept walk-up registration if space allows, we encourage early registration. Our registration fees are tiered, meaning they increase as we get closer to the conference date. Registering early ensures you take advantage of the lowest available rates. 

Can I get a refund if I need to cancel my registration?

We understand that things happen. Cancellations more than 5 weeks before the date of the event will incur an administrative charge of 50%. Cancellations within 5 weeks of the date of the event will be charged the full fee. You must notify ISM in writing of a cancellation. To review our terms and conditions, please click here. 

Is the event schedule available online?

Yes, the ISM World 2026 conference schedule is located here. A detailed schedule is available in December 2025.  

Can I customize my own schedule?

Yes, there are various breakout sessions and events offered so that you can enjoy the conference content that is most relevant to you. Each attendee has access to our conference app prior to the event to build out their personal schedule.  

Are there breaks and networking opportunities scheduled? 

Yes. ISM World 2026 includes dedicated networking sessions, breaks, and meals, as well as special events like the Awards Gala. You can also use the event app to schedule your own networking appointments with fellow attendees with a reserved area for your own meetings. You’ll also be able to connect with peers before and during the conference through discussions and one-on-one invitations in the mobile app. 

Where is the conference venue located? 

The Gaylord Rockies Resort & Convention Center is located at 6700 N Gaylord Rockies Blvd, Aurora, CO 80019. Just 15 minutes from Denver International Airport and 30 minutes from downtown Denver, the Gaylord Rockies offers mountain views, modern guest rooms, diverse dining, and unique resort amenities.  

Are there recommended hotels for attendees? 

The official conference hotel is the Gaylord Rockies Resort & Convention Center.

Who are the keynote speakers?

Information about our speakers can be found on our event page. Be sure to check for updates as we continue to build out the final conference agenda.  

Will presentation materials be available after the conference?

All attendees can download presentation decks from the conference mobile app. 

Are there organized networking events? 

Yes. Various networking events are scheduled throughout the conference. You can also use the event app to schedule your own networking appointments with fellow attendees with a reserved area for your own meetings.

Can I connect with other attendees before the event? 

Yes, you may connect with other attendees via the conference app, which will be made available several weeks before the event. 

Is there a mobile app for networking? 

Yes, the ISM Conferences app will be available on both the Apple and Android stores for download. Once you have downloaded it, you may link your LinkedIn profile for easy networking or connect with fellow attendees within the app itself. 

Can I learn more about the exhibitors and sponsors? 

 Yes, information about our sponsors will be listed on our conference website as well as in the event app.  

How can I become an exhibitor or sponsor?

Click here to learn more, access our prospectus, and to connect with our sales team.  

Can I charge my devices during the event?

Yes. There are locations where you can charge your device.  

How can I access event materials digitally?

Conference materials are available through the conference app.  

Is the venue accessible for individuals with disabilities? 

Yes.  For more information about the physical features of the Gaylord’s accessible rooms, common areas or special services relating to a specific disability please call 720-452-6900.

Are there special accommodations available?

Yes, ADA rooms are available at the conference hotel.  

How can I request assistance during the event?

Any of our conference team members will be happy to help you, they will be wearing conference t-shirts for easy identification. Additionally, feel free to visit our registration desk.  

What is the dress code for the ISM World Conference? 

Dress for the main conference is smart casual/business casual. The venue is large, so comfortable shoes are recommended. At the end of April, Denver typically enjoys pleasant spring weather, with daytime highs in the 60s–70s°F (16–23°C) and cooler evenings in the 40s°F (5–9°C). We recommend packing layers and a light jacket for the cooler evenings.

What are the rules for ISM event badges?

ISM-issued event badges remain the exclusive property of ISM and must be relinquished upon request by ISM representatives. Event badges must be displayed while participating in all conference activities. Badges are non-transferable and may not be shared or exchanged between individuals. Any misuse of an event badge, or any attempt to assist unauthorized individuals in gaining access to the event, will result in immediate expulsion of both the unauthorized individual and the registered attendee. ISM reserves the right to take this action without any obligation to refund registration or any other fees.

Will meals be provided during the conference?

Yes, breakfast and lunch are provided. Heavy hors d’oeuvres and adult or non-alcoholic beverages are provided at evening social and networking events.  

How can I inform the organizers about dietary restrictions?

Food is clearly marked to help attendees avoid foods impacting dietary restrictions (gluten-free, vegan, dairy, nut allergies). If you have a restriction, you can contact our Member Services team here so we can notate any requests.  

Are there vegetarian/vegan options available?

Yes. We do provide vegetarian options at all provided meals.  

Is there an official event hashtag?

The official event hashtags are #ISMworld2026 and #WeAreISM 

Can I share my experience on social media?

Absolutely! We’d love to connect, so please feel free to tag the ISM social media accounts.  

Will there be a post-event survey?

Yes, we highly value attendee feedback and a survey opens on the last day of the conference within the mobile app. Your insights are valuable, and we appreciate your taking the time to provide them as we plan our future events.  

How can I access presentation materials after the event?

Log into the event app to access the presentation materials.  

Are there plans for future conferences?

Yes, the ISM World Conference is a yearly event. ISM World 2027 will take place May 16-19, 2027, at the Gaylord National Resort & Convention Center in Washington D.C.