Inside Supply Management Magazine

September/October 2021

A Growing Need for Workers Means Revamping Processes

September 14, 2021
By Sue Doerfler

With e-commerce hitting new levels during the coronavirus pandemic, the need for hourly, on-site logistics workers has skyrocketed. “Because we’ve had items sent to the house instead of shopping in a big box store, at least three more sets of hands are touching that box,” says Melissa Hassett, vice president, client delivery, recruitment process outsourcing (RPO) at Milwaukee-based ManpowerGroup Talent Solutions. 


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