Supplier Relationship Management (SRM) is the process by which an organization works with its suppliers to accomplish common goals or objectives. SRM is vital to the success of your organization’s top and bottom line. As a supply management professional, you play an essential role in the success of these relationships. And, the more skilled you are at navigating and managing these relationships, the more valuable you will be to your organization. This course will provide you with impactful strategies and models to optimize the performance of your suppliers. You’ll learn how to effectively partner with internal stakeholders to segment and manage your supplier relationships. Gain knowledge and skills to identify and execute relationship strategies to improve overall efficiency, performance, accountability, compliance and value.

Get prepared for the Leadership and Transformation in Supply Management exam with ISM's Guided Learning course. Designed with today's busy professional in mind, this comprehensive, self-paced course will provide a deep understanding of core supply management competencies and set you up for success on the exam.

This course utilizes the 3^rd edition certifications materials. The 3^rd edition Leadership and Transformation in Supply Management Exam must be purchased by September 28, 2026 and exam must be taken by March 19, 2027.

Data, analytics, and technology are transforming the way supply chain management is approached. This workshop will challenge students to redesign a transactional supply management structure in a multi-billion dollar company to a strategic organization.  By leveraging data analytics, professionals and leaders can gain valuable insights into their supply chain operations, detect anomalies, benchmark operations, and optimize strategic sourcing relationships.   As the lines between the digital and physical worlds continue to blur, it is essential for organizations to invest in effective analytics to mine data for valuable, proactive insights and accelerate intelligent decision-making. Technologies like AI, machine learning, and predictive analytics can be used to automate supply chain processes and create new customer experiences that increase satisfaction and boost sales. Students will explore using data, analytics and technology to transform the strategic effectiveness of corporation’s supply chain as measured by profit & loss statements, balance sheets, industry benchmarks, and emerging economies.