Inside Supply Management Magazine

July/August 2021

Enhancing SRM through Sentiment Analysis

July 02, 2021

ISM Mastery Model® Core Competency: Supplier Relationship Management

By Nikhil Parva, Tobias Schoenherr, Ph.D.

With greater reliance being placed on suppliers than ever before, maintaining a healthy and vibrant supplier ecosystem is critical to an organization’s success. Key suppliers can help drive a company’s competitive advantage, placing supplier relationship management (SRM) front and center. Sentiment analysis can help to enhance SRM even further.


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